Privacy Policy

RVRSE LLC ("we", "us", or "our") operates the RVRSE mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use the App.

1. Information We Collect

• Account Information: Phone number (used for authentication via Firebase Phone Auth).
• Location Data: Precise location is used to show nearby parking listings and facilitate bookings. Location is only accessed while using the App.
• Payment Information: Payment details are processed by Stripe. We do not store card numbers or bank details on our servers.
• Usage Data: App interactions, bookings, and listings you create or manage.
• Device Information: Device type and OS version for app functionality and crash reporting.

2. How We Use Your Information

• To provide and operate the RVRSE marketplace.
• To process payments and payouts via Stripe Connect.
• To send booking confirmations and notifications via email and push notifications.
• To verify user identity and prevent fraud.
• To improve the App and fix issues.

3. Sharing of Information

We do not sell your personal information. We share data only with:

• Stripe — for payment processing.
• Firebase (Google) — for authentication, database, and push notifications.
• SendGrid — for transactional emails.
• Law enforcement or legal processes if required by law.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

5. Security

We use industry-standard security measures including encrypted connections and Firebase security rules. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

RVRSE is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.